Waiter: Welcome to ________. Here are your menus. Today's special is grilled salmon. I'll be back to take your order in a minute.
. . .
Waiter: Are you ready to order?
Customer 1: I'd like the seafood spaghetti.
Waiter: And you?
Customer 2: I'll have a hamburger and fries.
Waiter: Would you like anything to drink?
Customer 1: I'll have a coke, please.
Waiter: And for you?
Customer 2: Just water, please.
Waiter: OK. So that's one seafood spaghetti, one hamburger and fries, one coke, and one water. I'll take your menus.
Waiter: Here is your food. Enjoy your meal.
Waiter: How was everything?
Customers 2: Delicious, thanks.
Waiter: Would you like anything for dessert?
Customer 1: No, just the bill please.
Taking orders and explaining the menu
W: Good afternoon. May I take your order? G; Yes, we'd like this set menu for two, please. W; This menu is for 4-5 persons. I'm afraid it will be too much for the two of you. G: I see. Well, what do you recommend then? W; Most guests order a soup or an appetizer, then 2 or 3 entrees. G: That's fine. We'll have two Chicken Black Mushroom Soups with this and this. W: Certainly, sir. Would you like medium or small portions? G: We prefer small portions. W: Would you like rice with your meal? G: No, thanks. W: (Repeats order) Thank you, sir. Please wait a moment.
* * *
1. I think this set menu will be suitable for four persons. 2. I would recommend the Pork Bibimbab if you like pork. 3. Would you like a table in the private room or in the main dining room? 4. I'm afraid all the private rooms are reserved. Would you like a table in the main dining room? 5. One of the private rooms will be available in about 10 minutes. Would you mind waiting until then?
Serving the meal
W: Thank you for waiting, sir. This is Bugogi. Would you like me to serve? G: Yes, please. W: Please enjoy your food while it is hot. G: Thank you. W: Thank you for waiting, sir. This is your Bibimbab. G: What is this in the dish? W: It's pepper salt. It should be sprinkled on your food. G: Thank you. W: You're welcome, sir. Please enjoy your meal.
1. Jasmine Tea is on the house, sir. 2. Would you like another cup? 3. This is the complete course. There is dessert to follow.
Receiving inquiry and reservation by phone
C: Is that the Japanese Restaurant? W: May I help you? C: What kind of food do you serve? W: We serve many popular Japanese dishes. We have set menus and a la carte, and also many dishes with meat. C: I see. Until what time are you open? W: We are open from.... till..... but closed from.... till.... C: I see. Thank you. W: You're welcome, sir. We look forward to welcoming you
Taking the order W: Good evening, sir and welcome. G: Is there a tatami room available? W: Yes, sir. Please follow' me. What would you like to order? G: Please show me the menu. W: Sure, sir. Please take your time. G: Will the Eel Shish Kabobs be ready right away? W: Yes, sir. G: Then, I'll have the Eel Shish Kabobs, Sashimi and Consomme. I think I'll order these first. I'll order again later. W: Sure, sir. Would you like something from the bar? G: Yes, I'd like a bottle of beer. W: Certainly, sir.
1. Would you like to sit at a table or at the counter? 2. Would you like to sit at a table or in a tatami room?
G: Hello. Is that the _________? W: Yes. May I help you? G: Yes, I'd like to know what kind of food you serve. W: We serve grilled meat, prawn and vegetable which are prepared in front of the guest. We have both set menu and a la carte menu. G: What is the price range for the set menu? W: Starting from £30 per person. G: I see. Are reservations necessary? W: Yes. We would advise you to make a reservation, as the restaurant is often full. G: I see. Then I'd reserve a table for four for this evening. W: At what time can we expect you? G: At 8 p.m. W: Thank you, sir. A table for four at 8 p.m tonight. May I have your name, please? G: Yes, it's Shank. W: Mr. Shank. Thank you, sir. We look forward to welcoming you.
1. Our last order is at 9p.m. Could you please arrive a little earlier than that ? 2. We close at 9.30 p.m. Could you come earlier so you can take your time with your meal?
Introducing the menu and order taking (After seating 2 guests at the counter) W: Good evening, sir. Are you ready to order? G: The "B" course looks good but what kind of portions do you serve? W: Would you prefer a light or a heavy meal? G: I'm rather hungry so it'll have to be substantial. W: I would recommend the "A" course then, sir. G: O.K. We'll take the "A" course for two. W: Certainly, sir. The "A" course for two. Would you like something to drink? G: Yes, I'd like some beer, please. W: We serve only small bottles. How many would you like? G: Make it two. W: Sure. Thank you, sir. Your order will be ready soon. * * * 1. Would you mind a seat at the counter?